Frequently Asked Questions

Everything you need to know about sustainable shopping at The Thrifty Stork.

What is the condition of your pre-loved clothing?

Every item undergoes a rigorous quality check. We only sell pieces that are in excellent, 'like-new', or 'very good' condition, ensuring no stains, holes, or significant wear.

How often do you add new arrivals to the store?

We update our collection daily. Because we deal in unique, one-off vintage and second-hand pieces, we recommend checking back frequently so you don't miss out on your favorite finds.

What is your return policy for fashion items?

We offer a 14-day return window from the date of delivery. Items must be returned in the same condition they were received, with all 'The Thrifty Stork' tags still attached.

How do I know if an item will fit me?

Since sizing varies by brand and era, we provide detailed measurements (chest, length, waist) for every garment in the product description to help you find the perfect fit.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.

Is your packaging eco-friendly?

Absolutely. To align with our mission of sustainability, we use 100% compostable mailers and recycled tissue paper for all our shipments.